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Guest Comments
Guests Reviews & Comments
Cairns Holiday Specialists. We believe that meeting our guests on social media is an excellent way to hear unsolicited feedback. This feed back of course helps guide us at Cairns Holiday Specialists, as we strive to create memorable visits to Cairns and Tropical North Queensland.
REVIEWED
30 January 2016
Quite helpful with follow up calls.
Response from Cairns Holiday Specialists
Hi Sundaram, Thank you for your feedback. Cairns Holiday Specialists hopes to hear from you again soon if you are visiting Palm cove or Cairns again.
REVIEWED
28 January 2016
Quite helpful staff, but spoke to a different person about our booking each time I rang, which worked but lacks continuity.
Response from Cairns Holiday Specialists
Hi Greg, Thank you for taking the time to provide your feedback. Cairns Holiday Specialists pride ourselves on our personal customer service. We are not a large call center and as such all staff (4 in Reservations) are able to assist each others clients. Belinda - Cairns Holiday Specialists.
REVIEWED
27 January 2016
Very helpful especially the follow up to let us know the room was ready for check-in.
Cairns Holiday Specialists Guest Review
REVIEWED
25 January 2016
Fantastic service.
Response from Cairns Holiday Specialists
Hi Kim, Thank you for providing your feedback on Cairns Holiday Specialists. We hope to hear from you when planning your next visit to Tropical North Queensland.
Belinda - Reservations Supervisor
REVIEWED
25 January 2016
Fantastic service! Enjoyed every minute of our stay.
Response from Cairns Holiday Specialists
Hi Kim, Thank you for taking the time to provide your feedback. We are glad you loved your time at Trinity Beach and hope to see you again soon.
Belinda - Cairns Holiday Specialists.
REVIEWED
25 January 2016
The travel service was very helpful in the planning of our holiday.It made booking the hotel, very easy.
Response from Cairns Holiday Specialists
Hi Mary, we are pleased to have assisted with an enjoyable holiday. We certainly look forward to welcoming you back again soon to enjoy the Great Barrier Reef, World Heritage listed Rainforests and perhaps some of our hidden gems like Paronella Park and Mamu Skywalk. The Cairns Holiday Specialists are always happy to help with great VIP Discounts on tours and our local knowledge.
REVIEWED
25 January 2016
Very helpful in booking additional tours whilst we were in Cairns.
Response from Cairns Holiday Specialists
Hi Karen, Thank you for providing your feedback. Cairns Holiday Specialists are glad you enjoyed your time in Cairns and got to experience some of the wonderful tours that are available. Belinda - Reservations Supervisor
REVIEWED
23 January 2016
We didn't really access these services, but good to know they were there if needed.
Response from Cairns Holiday Specialists
Hi Daryl, for your nest stay in Palm Cove and Cairns please make sure to take advantage of our great VIP Discounts to enjoy the best of our region - The Great Barrier Reef, Daintree Rainforest and more! The Cairns Holiday Specialists and The Tour Specialists always enjoy helping our guests to make the most of their time in our part of Queensland.
REVIEWED
23 January 2016
Brilliant service
Response from Cairns Holiday Specialists
Hi Chris, Thank you for your lovely comment. Cairns Holiday Specialists hope to hear from you again next time you plan on visiting Palm Cove.
Belinda - Reservations Supervisor
REVIEWED
22 January 2016
Prompt with receipts - booked online so no actual contact with staff until confirmation phone call day prior.
Response from Cairns Holiday Specialists
Thank you for your feedback Linda, Cairns Holiday Specialists hope to hear from you on your next visit to Palm Cove.
REVIEWED
21 January 2016
Extremely helpful and I would both use them again, and refer them to others.
Response from Cairns Holiday Specialists
Thank you Brett, We are glad you enjoyed your Palm Cove holiday. Cairns Holiday Specialists hope to hear from you soon. Belinda - Cairns Holiday Specialists.
REVIEWED
19 January 2016
Such lovely helpful and accomadating staff.
Very friendly when on phone when we changed activities booked
Response from Cairns Holiday Specialists
Hi Cristina, Thank you for taking the time to provide your review on Cairns Holiday Specialists. We look forward to seeing you in Cairns again soon.
REVIEWED
18 January 2016
Helpful
Response from Cairns Holiday Specialists
The Cairns Holiday Specialists are always happy to assist you in putting together your holiday plans to make sure you enjoy your time in Cairns. With access to fantastic Cairns hotels and apartments as well as great rates and discounts on tours to the Great Barrier Reef & Rainforest, we can help you with the whole holiday package. We look forward to welcoming you to Cairns again soon.
REVIEWED
17 January 2016
The service was great. They followed up all queries and were very prompt.
Response from Cairns Holiday Specialists
Thank you Ann-Maree, it was a pleasure working with you and we are delighted your enjoyed your stay in Palm Cove - we look forward to assitsing you with your next holiday in the Cairns region soon
REVIEWED
15 January 2016
Excellent
Response from Cairns Holiday Specialists
Oh thank you so much Dora,
We all do our very best to ensure our guests holidays are our utmost top priority and we source all the best deals available for our guests
Best regards
Sophie
REVIEWED
14 January 2016
They were quite responsive. I had no communication issues.
Response from Cairns Holiday Specialists
Thanks for your feedback Nami. The Cairns Holiday Specialists team are pleased we were able to assist you with your holiday arrangements for Cairns. We look forward to welcoming you for your next stay in Far North Queensland.
REVIEWED
14 January 2016
Excellent
Response from Cairns Holiday Specialists
Thanks for your positive remarks Elizabeth. Here at Cairns Holiday Specialists we pride ourselves on assisting you to find your ideal accommodation in Palm Cove, Cairns and the surrounding areas. We are pleased you enjoyed your North Queensland holiday and we look forward to helping you with your next holiday package.
REVIEWED
14 January 2016
yes
Cairns Holiday Specialists Guest Review
REVIEWED
14 January 2016
Were helpful in telling us about the many trips.
Response from Cairns Holiday Specialists
thanks for your feedback Connie. As the Cairns Holiday Specialists are a team of locals, we have first hand knowledge of the best things to see and do in Cairns & the surrounding area as well as the best properties to suit your plans whilst here. Our VIP discounts on the best available tours also give that added value. We look forward to your next Cairns visit.
REVIEWED
01 February 2016
Very Helpful, Always polite and friendly
Cairns Holiday Specialists Guest ReviewResponse from Cairns Holiday Specialists
Hi Zak, our team at Cairns Holiday Specialists are always pleased to receive feedback from our guests. We are pleased to have been a part of your enjoyable holiday experience in Palm Cove and look forward to welcoming you back to Palm Cove and Far north Queensland again soon.