Guest Comments

Guests Reviews & Comments

Cairns Holiday Specialists. We believe that meeting our guests on social media is an excellent way to hear unsolicited feedback. This feed back of course helps guide us at Cairns Holiday Specialists, as we strive to create memorable visits to Cairns and Tropical North Queensland.



REVIEWED
02 June 2016

Very!

Response from Cairns Holiday Specialists
We love to look after our past guests with great deals on accommodation & Great Barrier Reef tours, so we are looking forward to your next call Mirna!

Cairns Holiday Specialists Guest Review
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REVIEWED
02 June 2016

very helpful, thank you.

Response from Cairns Holiday Specialists
Dear Waqa, Thank you for your feedback and we are happy we could assist you in finding the perfect accommodation for your Cairns holiday. We look forward to welcoming you back to Far North Queensland soon.

Cairns Holiday Specialists Guest Review
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REVIEWED
01 June 2016

The ladies at Cairns Holiday specialists were very helpful and prompt in their customer service. Special thank you to Tanith who was exceptionally helpful.

Cairns Holiday Specialists Guest Review
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REVIEWED
31 May 2016

Very Helpful!

Response from Cairns Holiday Specialists
Hello Kelsie, thank you for your review and we look forward to booking your next wonderful holiday to Palm Cove & the Great Barrier Reef

Cairns Holiday Specialists Guest Review
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REVIEWED
31 May 2016

The staff went out of their way to assist me with planning/booking my holiday. I would definitely use the Cairns Holiday Specialists again. They made it so easy for me and I will recommend to all my friends travelling up that way to use them.

Response from Cairns Holiday Specialists
Thank you Debbie, we are very happy we could assist you with your holiday planning and do not hesitate to call us to book your next stay in tropical Palm Cove

Cairns Holiday Specialists Guest Review
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REVIEWED
28 May 2016

Not particularly helpful. The holiday was booked on-line, we didn't talk to anyone. When we were staying at Coral Horizons, we booked a cruise to the outer reef and specifically asked if our seniors cards entitled us to any discounts, we were told they'd look into it but they didn't do that. Apparently they weren't part of the Cairns Holiday Specialists. A couple of hours after we'd booked the tour, we received a test msg from Cairns H.S. asking if we wanted them to book a tour. When we checked in at the wharf, we were told we should have received a discount and they gave us a refund of $20 per person on the spot.

Response from Cairns Holiday Specialists
Hi Geoff, Thank you for taking the time to review Cairns Holiday Specialists. I have taken a look at your booking and can see that you never booked a tour with Cairns Holiday Specialists instead choosing to book at Coral Horizons reception. Had you contacted us we certainly would have offered you a discount. We hope we are able to assist you in the future should you return to Palm Cove. Belinda - Cairns Holiday Specialists

Cairns Holiday Specialists Guest Review
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REVIEWED
26 May 2016

Fine. All done via Internet. Arranged tour was fine.

Response from Cairns Holiday Specialists
Thank you for your review Mary, we are delighted you found our online booking system easy to use and glad your enjoyed your stay in Cairns City.

Cairns Holiday Specialists Guest Review
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REVIEWED
24 May 2016

Very pleasant to deal with, we are regular customers so did not require much assistance.

Response from Cairns Holiday Specialists
Thank you Christine, it is always a please to talk to you about your holidays and look forward to welcoming you back to Cairns & The Great Barrier Reef

Cairns Holiday Specialists Guest Review
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REVIEWED
24 May 2016

When looking on the web for accommodation and activities in Cairns I came across Cairns Holiday Specialists, it turned out to be the best thing I could have found to arrange our holiday. From the first email I sent to them to make an enquiry, right through to the final itinerary, everything was so easy, once they knew what I wanted it all fell into place with no problems or worries, such great people to deal with.

Response from Cairns Holiday Specialists
It was a pleasure helping you find the right property for your holiday and great to know you got exactly what you were expecting. Please do not hesitate to contact us for your next stay in Cairns & the Great Barrier Reef region

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REVIEWED
19 May 2016

We picked Trito ourselves having stayed there before with our family.

Response from Cairns Holiday Specialists
We are happy we could assist you with your vacation and look forward to helping you book your next Cairns & Great Barrier Reef holiday

Cairns Holiday Specialists Guest Review
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Not Rated



REVIEWED
19 May 2016

Extremely helpful. We were so busy catching up with friends that we did not avail ourselves of any other services.

Response from Cairns Holiday Specialists
We are glad you enjoyed your time in Palm Cove and maybe next time you can make use of our great holiday & discounted Great Barrier Reef tour deals!

Cairns Holiday Specialists Guest Review
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Not Rated



REVIEWED
19 May 2016

excellent, helpful and a pleasure to work with- made the entire booking easy. However the servicing of the room was not discussed- and I feel it should be.

Response from Cairns Holiday Specialists
Thank you for your feedback & suggestions Carmel. We will ensure that more property information is included in our phone & email communications with guest to ensure your stay is enjoyable. We hope to see you back soon to enjoy Cairns & The Great Barrier Reef

Cairns Holiday Specialists Guest Review
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REVIEWED
12 May 2016

Very helpful. Organised tours very quickly and easily.

Response from Cairns Holiday Specialists
Thank you Marika
As a Cairns Holiday Specialists guest you receive some great deals on tours when you book your holiday accommodation with us

Cairns Holiday Specialists Guest Review
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REVIEWED
10 May 2016

Very good most helpful

Response from Cairns Holiday Specialists
Thank you for your feedback on the services of the team at Cairns Holiday Specialists Gary
We do our utmost best to find great value deals for all of our holiday guests in Palm Cove

Cairns Holiday Specialists Guest Review
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REVIEWED
09 May 2016

Very helpful

Cairns Holiday Specialists Guest Review
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REVIEWED
09 May 2016

Very good. I found them on a search for Cairns holidays. They offered a good deal at the hotel. They checked in to see if other services or extra item required.

Response from Cairns Holiday Specialists
We are thankful for your review Annette. We are delighted you took advantage of our discounted tour deal and made the most of your Cairns & Great Barrier Reef holiday.

Cairns Holiday Specialists Guest Review
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REVIEWED
07 May 2016

Very Helpful

Response from Cairns Holiday Specialists
Thank you for your positive review Grant, we will be prepared for your next holiday with some more great deals! Looking forward to hearing from you soon.

Cairns Holiday Specialists Guest Review
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REVIEWED
07 May 2016

Very helpful - excellent value for money, and it was good to have the option to book discounted tours/excursions.

Response from Cairns Holiday Specialists
Thank you Jackie. We are glad you took advantage of our discounted tour service and look forward to assisting you with your next stay in Cairns

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REVIEWED
04 May 2016

Excellent without them we would not have been able to get accomodation there.

Response from Cairns Holiday Specialists
Thank you for your review Arthur, we are glad we could find the perfect accommodation for your family to enjoy Palm Cove & The Great Barrier Reef in style. We look forward to welcoming you back soon

Cairns Holiday Specialists Guest Review
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REVIEWED
02 May 2016

The staff were very friendly and efficient from the booking process right through to showing us into our room.

Response from Cairns Holiday Specialists
Thank you for your review Vivienne. It was a pleasure working with you and we look forward to assisting you on your next holiday to Cairns & The Great Barrier Reef

Cairns Holiday Specialists Guest Review
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