Guest Comments

Guests Reviews & Comments

Cairns Holiday Specialists. We believe that meeting our guests on social media is an excellent way to hear unsolicited feedback. This feed back of course helps guide us at Cairns Holiday Specialists, as we strive to create memorable visits to Cairns and Tropical North Queensland.



REVIEWED
16 October 2014

They have been very helpful especially as I had to get things done from NZ.

Response from Cairns Holiday Specialists
So glad our kiwi friends can experience some of our North Aussie hospitality! :) from the team at Cairns Holiday Specialists

Cairns Holiday Specialists Guest Review
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REVIEWED
15 October 2014

Excellent. They followed up all queries in a very timely manner and sought to assit us beyond our requirements. Well done guys!

Response from Cairns Holiday Specialists
Thank you for your wonderful feedback - we do aim to please!!

Cairns Holiday Specialists Guest Review
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REVIEWED
14 October 2014

Great.

Cairns Holiday Specialists Guest Review
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REVIEWED
13 October 2014

They were excellent

Response from Cairns Holiday Specialists
Thank you for the wonderful feedback - from the team at Cairns Holiday Specialists

Cairns Holiday Specialists Guest Review
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REVIEWED
12 October 2014

timely to tell customer their booking hotel was full and help me to find the other one and wasnt bad at all.
good good good. good customer services.


Response from Cairns Holiday Specialists
Sorry your first choice was full, with over 200+ properties we can definitely find you a great place to stay! From the Team at the Cairns Holiday Specialists

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REVIEWED
11 October 2014

The staff were very helpful and efficient with booking of transfers and tours etc. we would definitely recommend to our friends.

Response from Cairns Holiday Specialists
We are so glad we could help with your tours and bookings, YES please recommend us to your friends!! From the team at Cairns Holiday Specialsits

Cairns Holiday Specialists Guest Review
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REVIEWED
11 October 2014

Excellent!!!!

Response from Cairns Holiday Specialists
Thank you! from the team at Cairns Holiday Specialists

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REVIEWED
10 October 2014

Extremely helpful, the staff really went out of their way to assist us during our stay.

Response from Cairns Holiday Specialists
We are so glad we could assist - thank you from the team at Cairns Holiday Specialists

Cairns Holiday Specialists Guest Review
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REVIEWED
10 October 2014

could not fault them at all

Response from Cairns Holiday Specialists
We love being faultless :) thank you!

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REVIEWED
10 October 2014

Did Not use this time. May be next time

Response from Cairns Holiday Specialists
Yes Ms Williams you did book with us and we are happy that the booking procedure was so seamless for you and you enjoyed our service. We hope you will use our accommodation services again in the future - from the team at Cairns Holiday Specialists

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Not Rated



REVIEWED
09 October 2014

The discount vouchers for the tours were great.
My only gripe was the company who provided the shuttle service from Port Douglas to Cairns airport for our homeward flight arrived 45 minutes early and was fairly insistent we take the shuttle and told me I was "missing the point" and Cairns holiday specialists were at fault. Eventually we were picked up at the correct time.


Response from Cairns Holiday Specialists
Sorry to hear about your issue with your transfers - we will follow this up - from the team at Cairns Holiday Specialists

Cairns Holiday Specialists Guest Review
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Not Rated



REVIEWED
09 October 2014

Booked online

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REVIEWED
08 October 2014

didn't seek much help but when i did your staff were very helpful

Cairns Holiday Specialists Guest Review
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REVIEWED
08 October 2014

Very helpful.

Response from Cairns Holiday Specialists
Thank you for your feedback we are so glad we could help! - the team at Cairns Holiday Specialists

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REVIEWED
07 October 2014

very responsive.

Response from Cairns Holiday Specialists
Thank your for your feedback and the suggestions for the list of restaurants near the apartments, we have an interactive map on our site that shows your apartments and distances to attractions and restaurants - from the team at Cairns Holiday Specialists

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REVIEWED
07 October 2014

Very helpful.

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REVIEWED
07 October 2014

Very helpful. It had been many years since we'd travelled to FNQ and the information we received regarding local amenities, distance, transport and accommodation options for a family with three young children was invaluable in helping us decide on Palm Cove as our holiday destination with confidence. I had called another service in Cairns and they never returned my call. We received wonderful and prompt service from Cairns Holiday Specialists.

Response from Cairns Holiday Specialists
Thank you for your great feedback Alexandra. Cairns Holiday Specialists are glad you enjoyed your stay in Palm Cove and look forward to seeing you again soon.

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REVIEWED
06 October 2014

very, very helpful.

Response from Cairns Holiday Specialists
Thank you Tracey, Cairns Holiday Specialists look forward to assisting you in the future.

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REVIEWED
05 October 2014

Good communications via internet

Response from Cairns Holiday Specialists
We are so glad you loved the Wallabies - from the team at Cairns Holiday Specialists

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REVIEWED
02 October 2014

Excellent service from the Cairns Holiday Specialists. From the time of the booking and during our stay in Cairns, they continued to offer us specials on tours, etc. Well done!

Response from Cairns Holiday Specialists
Thank you for your wonderful feedback, we are so pleased we could help make your holiday memorable - the team at Cairns Holiday Specialists.

Cairns Holiday Specialists Guest Review
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